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We are currently updating our FAQ. This page is still in progress and should be complete soon.

For help with this product, please contact Customer Care.

 

 

  • What’s the best way to use NJoy’s Long & Healthy Hair Growth Oil for best results?  For best results, apply the hair growth oil daily and massage across the scalp for 3-4 minutes and then cover head with a plastic cap for at least 30 minutes to allow the oil to penetrate the scalp. Growth oil treatment can be left on overnight and does not have to be washed out. At minimum, apply the hair growth oil three time a week with daily scalp massage even on the days the oil is not applied. 
  • What’s the difference between the original formula and sulfur-free?  The only difference between the two is the the inclusion of sulfur. Our sulfur-free version is advised for those who have a known sensitivity to sulfur. Most people aren't allergic. In fact, sulfur is in every cell of our bodies. It is very beneficial to help with hair growth and to maintain a healthy scalp, dealing with conditions such as dandruff, eczema and psoriasis. 
  • Which works better, the original or sulfur-free?  Based on customer reviews and experiences, we find that both have similar growth results. There are other ingredients included the also works to promote optimal scalp health, specifically bhringraj and tea tree oil.
  • How will I know if I’m allergic to sulfur?  An allergic reaction may be excessively itchy with raised, tiny red bumps or a rash. If this happens, discontinue use of product. A mild reaction can be calmed with topical applications of aloe vera or hydrocortisone cream. Antihistamines, such as Benadryl, can also help calm the body's reaction. As with any product, if there is a severe allergic reaction, such as anaphylaxis, seek emergency medical care immediately.
  • What if I find that I’m allergic to sulfur? Can I exchange it for sulfur-free?  If you find that you are sensitive to sulfur, we will gladly offer an exchange. Simply log into your account and start an Exchange ticket or email us at customercare@njoyessentials.com to initiate the process. 
  • Does the sulfur smell like rotten eggs?  No. The sulfur used has a very faint smell that is masked by the other ingredients used in our Growth Oil.
  • What‘s the difference between NJoy’s Long & Healthy Hair Growth Oil and Hair Growth Pomade?  Both, the Growth Oil and the Growth Pomade, include the same active ingredients that promotes longer, thicker, healthier hair. The difference is the pomade is in a cream base and leaves no oily residue once massaged into the scalp. This is often preferable for those who wear straight styles and prefer to avoid oil on the scalp. 
  • What’s the difference between RejuvenX and NJoy’s Long & Healthy Hair Growth Oil?  Both products grow longer, thicker, healthier hair. RejuvenX has been formulated especially for those who are experiencing thinning, balding or who have damaged hairline or lost edges due to tension styling or wigs and extensions use. RejuvenX works to restore and strengthen shrinking hair follicles due to aging or pattern balding and rehabilitating injured follicles. 
  • My bottle of oil isn’t full. Is this normal?  Yes. NJoy's Long & Healthy Hair Growth Oil contains 8 oz of oil but comes in a 10 ounce size bottle. This extra room allows the contents of the bottle to be shaken well before use. 
  • How long will 8 oz bottle of oil last?  Depending on use, an 8 oz bottle typically lasts 4-6 weeks.
  • What’s the shelf life for NJoy’s Long & Healthy Hair Growth Oil? One year.
  • Do I have to wash NJoy’s Long & Healthy Hair Growth Oil out or is it ok to wait until my next wash day?  You do not have to wash it out. However, even though our Growth Oil does not clog pores and resists build up, the scalp still has a normal accumulation of dirt, sebum, shed skin cells, sweat and environmental debris. So, to keep the scalp happy and healthy with the follicles receiving maximum benefit from future growth oil applications, it is important to clean the scalp regularly; At least weekly is recommended. With this in mind, it's ok to leave the oil in until your next wash day.
  • Is it normal for my scalp to tingle while using the products? 
  • Help! My scalp is itching! What can I do to calm down excessive itchiness.
  • Is it normal to experience increased shedding?
  • How often should I apply NJoy’s Long & Healthy Hair Growth Oil for maximum results?
  • I wear my hair in straight styles. Will NJoy’s Long & Healthy Hair Growth Oil cause my hair to revert?
  • Should I stop using NJoy’s Long & Healthy Hair Growth Oil before a relaxer or coloring my hair?
  • How do I apply NJoy’s Long & Healthy Hair Growth Oil while protective styling with wigs, weaves or braids?
  • How long will it take before I begin to see results?
  • Can I use NJoy’s Long & Healthy Hair Growth Oil on the length of my hair?